Refund policy

Refund & Return Policy

At nicoking.net, we strive to ensure you are satisfied with your purchase. However, if you're not completely happy with your order, you may be eligible for a return under the following conditions:

✅ How to Initiate a Return

To initiate a return, please contact us via email at contact@nicoking.net within 14 days of receiving your order. Please include your order number and a brief explanation of the reason for the return.

📦 Return Conditions

• Products must be unused, unopened, and in original packaging.

• We do not accept returns on opened or used products, due to hygiene and safety reasons.

• All return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item sent).

💸 Refund Process

Once your return has been received and inspected, we’ll notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Shipping costs are non-refundable, unless the return is due to a mistake on our end.

❗Exceptions

Please note:

• Refunds are only available for purchases made through nicoking.net.

• We do not offer refunds on promotional or clearance items unless they are faulty.

If you have any questions or need help with a return, don’t hesitate to contact our support team. We're here to help!

Email: contact@nicoking.net
Subject line: Return Request – [Your Order Number]